Better understand and serve customers

Knowing what your customers want is the path to success. To better understand them, drive sales growth and create more relevant shopping experiences, retailers and consumer goods manufacturers need to more fully leverage shopper transaction data. However, precisely analysing all relevant customer information and decoding meaningful insights can be very challenging. 

That’s where emnos comes in – the pioneer in analysing customer data and interpreting what it reveals about customer behaviour. We offer unmatched ability and expertise in mining billions of retail transactions and interactions and distilling the relevant insights which impact marketing, merchandising, pricing and promotional decision-making on a daily basis. This is why some of the world’s top retailers and their suppliers choose emnos. 

How do we work?

 

Watch the video and get more information on how we work.

Our business model

We combine these unique capabilities with our proven business model of empowering clients to use customer data to deliver tangible business growth.

Everything we do is designed to help you become more familiar with your customers - to understand how to meet their requirements and hence create exceptional shopping experiences. When you deliver the right offer to the right customer, it has a direct impact on your sales revenue and profitability. This is how our services and solutions enable clients to realise an average 4-6%+ revenue increase on turnover and over 2% margin growth.

Our network

emnos is also part of a powerful network - our parent company, Loyalty Partner is a subsidiary of American Express. Loyalty Partner operates PAYBACK, the leading multi-brand loyalty programme and multi-channel marketing platform.

Find out more about our clients or contact us to discuss how we can help your business.

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Get in touch with emnos via phone, email or our contact form.

emnos is part of the American Express Group