Loyalty World
19th – 21st March 2012, Bonn
The first Loyalty World in Germany took place and emnos was sponsor of the Customer Intelligence Day on March 19th. After the welcome note by Patrik Rosar, Director Consulting at emnos, Director Product Management Ansgar Schneider dealt with the question, how to increase business profitability through applying Customer Insights. Also, Ansgar introduced innovative tools for data analysis and decision making.
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Gran Consumo
1st March 2012, Madrid
Jesús García, Country Manager of emnos Iberia, started the conference with a presentation about product range optimization. He showed, how retailers may align product categories to customer’s needs and thus generate growth.
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Click here to watch a video of the presentation 
POS Forum
23/24 November 2011, Hamburg
At the POS conference Dr. Ralph Salzmann, Manager Retail/FMCG Consulting at emnos, will lead the workshop on "Professional Generation of Shopper Insights" and will introduce the "Consumer & Shopper Journey Framework".
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ECR Austria Open House
16 November 2011, Vienna
At the ECR information event themed "New ways to the customer" Ralph Salzmann, Manager Retail/FMCG Consulting at emnos, will introduce the "ECR Consumer & Shopper Journey"
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Marketing Forum 2011
11-13 October, Barcelona
The Marketing Forum 2011, organised by the Consumer Goods Forum, focused on "Turning Consumer & Shopper Inisghts into Growth". On October 13, Luc Demeulenaere, Senior Advisor emnos, lead the session "The Consumer & Shopper Journey - Customer-Centric Value Creation between Retailers and Manufacturers". Dieter Ebbers, Director Market Research at Henkel showcasted how this approach works in the field.
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Shopper Insights
5-6 July 2011, Munich
Ralph Salzmann, Manager Retail/FMCG Consulting at emnos, held a workshop at the Management Forum Starnberg on how to generate and use shopper insights.
Global Summit 2011, Consumer Goods Forum
15-17 June 2011, Barcelona
In the special session "Shopper Led Transformation – How Target Corporation is refashioning its business" we showed how one of the world’s leading retailers is ‘refashioning’ its business by putting customers at the heart of everything they do. Presenters were Kate Whittington, Director of Guest Insights for Target Corporation, and Adam Holyk, Head of emnos USA Corp.
EGR Live 2011
3-4 May 2011, London
Emnos will be exhibiting at EGR Live, the premier event for the eGaming industry, offering a unique blend of educational seminar content, leading suppliers and essential networking and meeting.
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ECR Europe Forum & Market Place 2011
5-6 April 2011, Square Meeting Center, Brussels, Belgium
In two breakout sessions emnos and The Partnering Group presented an integrated solution to deliver the benefits of Shopper Marketing - the Consumer & Shopper Journey Framework. For more information please refer to the press release
A deep dive for the The Retail Week Conference 2011
16th & 17th March, London, United Kingdom
Robert Diamond, CEO of emnos UK and Regional Director emnos International, hosted a session with the title Helping make the world's #2 retailer more customer-centric. In this presentation, he showed how emnos has been working with Carrefour to help optimise their investments in customer marketing; merchandising (assortment, price, promotion); and stores format. Carrefour is the world's second largest retailer by revenue and the largest operator of hypermarket format stores.
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The Retail London Conference 2011
5th & 6th April, London, United Kingdom
emnos is attending the Retail London Conference which is split over two half days. Key speakers include Sir Terry Leahy of Tesco’s and Andy Bond of ASDA.
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Multichannel Summit 2011
2 February 2011, London
emnos sponsored the Multichannel Summit alongside speakers from John Lewis, Halfords, Game and Gala Coral. The Multichannel summit looked at maximizing profits and competitive advantage through cost effective, efficient, integrated multichannel strategies.
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2010
World Retail Congress 2010
25-27 October 2010, Berlin, Germany
emnos is an official key partner of the World Retail Congress 2010.
The emnos Chairman, Steve Gray, will host a joint presentation with our partner company DemandTec how to succeed in today’s hyper-competitive retail environment and to demonstrate that a “one size fits all” approach isn’t an option. More info on our special World Retail Congress page where you can find our session details and request a meeting with Steve at the congress.
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Retail Conference 2010
22nd September, London, United Kingdom
Breakfast session: "Realising the Benefits of Loyalty Data without the Card"
Retailers often believe there is a choice to be made between a loyalty model and a price and promotions model. This just isn't so. In this breakfast session, the emnos UK CEO, Robert Diamond, explains how it is possible to reap many of the rewards of loyalty data, without having a scheme.
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Category Management and Shopper Marketing 2010
Creating demand at the point of decision making
7th to 8th September, London, United Kingdom
Sam Winterson, Retail Consulting Manager, emnos UK will be speaking about: "Getting the right products, in the right stores, for the right customers".
With so much talk about customer-centric decisions, how can a retailer’s data be used to support range and merchandising choices? Sam will explore what a customer-centric approach means for category decision making. Case studies from European and American retailers will be used to demonstrate how customer data can drive category growth.
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The Global Summit of The Consumer Goods Forum 2010
Re-shaping the World, Winning in a consumer-led future
23-25 June 2010, The Queen Elisabeth II Conference Centre, London, United Kingdom
emnos is an official "Special Session" partner of the Global Summit 2010. emnos CEO, Dr. Gerhard Hausruckinger and the "father of Category Management", Dr. Brian Harris, will host one of four exclusive Special Sessions which will focus on "Shopper Marketing – Winning together at the moments of truth through innovative collaboration models". The session was selected by the members of the Summit Committee based on its unique content for the C-level audience.
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EGR Live 2010
14-15 June 2010, London, United Kingdom
Bob Willmott from emnos’ gaming sector will exclusively present the aggregated insights on Player Loyalty in Gaming at the EGR Live Conference on the 14th June. The morning coffee session and presentation will be looking at a recent survey emnos conducted (partnered with eGaming magazine) capturing the key trends, challenges and opportunities in the Gaming sector by the leading gamers in the market. A follow up article will be published in the July issue of the eGaming magazine.
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RWC2010 - Retail Week Conference
03-04 March 2010, London, United Kingdom
emnos is an official partner of the Retail Week Conference.
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National Retail Federation: Retail's Big Show 2010
10-13 January 2010, New York City, USA
Gerhard Hausruckinger, CEO of emnos, as panelist at the breakout session:
"Merchandising and Marketing Transformation: The Reinvention of Category Management", 10 January 2010, 8:30 am, Room Hall E, 1E 07/08/09
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2009
Category Management Conference
17 December 2009, Paris, France
Joint presentation by Atessa Mohseni-Leroy, emnos France, and Thierry Afrigon, Director CRM of Carrefour
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EGR (E-Gaming Review) Awards 2009
30 November 2009, London UK
emnos UK to sponsor the Awards category ‘European sports-betting operator of the year’
More information in the emnos news or on the event homepage
Deutscher Handelskongress 2009
(German retail congress)
18-19 November, 2009, Berlin, Germany
emnos participation as exhibitor, Stand C01
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Loyalty World 2009
2-4 November, 2009, London, UK
emnos participation as sponsor and co-exhibitor with Loyalty Partner Solutions
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CEO Conference of FCPC
(Food & Consumer Products of Canada)
22 September 2009, Toronto, Canada
Presentation by Gerhard Hausruckinger, CEO of emnos, on "Collaboration in manufacturer / retailer insight sharing "
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Customer Insights at the Point of Decision
(DemandTec Webinar)
25 August 2009, online
Presentation by Patrick Rohrbasser, Managing Director of emnos
DemandTec Homepage
CIES - World Food Business Summit
17-19 June 2009, New York (USA)
Special Session: "Acting on Shopper Understanding as a Vital Ingredient for Retail Success", Presentation by Gerhard Hausruckinger
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DDV: Understand the customer
18 June 2009, Tönisvorst (Germany)
Presentation by Sandro Götz on Customer-Centric RetailingFocus of the event: Learnings from brain research, shopping solutions and loyalty programmes and their implications for CRM
Homepage of the organizer
Marketechnics
5-8 May 2009, Dallas (USA)
Session: "Identifying and Reaching Customers",
Presentation by Atessa Mohseni-Leroy
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2008
‘Power of marketing analytics’ - Institute of Directors'
29 September 2008, London (UK)
Presentation by Robert Diamond, Regional Managing Director of emnos UK
Institute's Homepage
CTAM Europe EuroSummit '08
25-26 September 2008, Berlin (Germany)
Presentation by Patrick Rohrbasser, Managing Director of emnos GmbH
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Customer Management - Academia meets Practice
LMU, Munich University
25 July 2008, Munich (Germany)
Presentation by Sandro Götz, Managing Director of emnos GmbH, on customer-centric retailing
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ECR Europe Conference
27-29 May 2008, Berlin (Germany)
Presentation by Steve Gray, Chairman of emnos GmbH, on customer insight and the collaboration between retailers and their suppliers. (Breakout Session: Target shoppers, activate insights)
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Deutscher Handelswerbekongress
(German Retail Advertisement Congress)
13-14 February 2008, Wiesbaden (Germany)
Presentation by Patrick Rohrbasser, Director of emnos GmbH: "Customer insight as basis for successful retail communication and customer retention" (Direct Marketing Panel)
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If you have questions or need additional information, please don't hesitate to contact us!
Our headquarter in Munich:
+49 (0)89 / 205073-708
Our office in Richmond, UK:
+44 (208) 614-7729
E-mail press@emnos.com
For news on markets and customer trends, check out our FLASH OF INSIGHT news feed. You will learn how leading retailers are using research and customer insight to aid all areas of decision making.